Registration
This position staffs Bag and Badge Holder pick-up and ticket exchange, as well as providing directions on-site. Volunteers for this position provide conference materials after attendees register. You do not process Conference Registration nor print badges. You provide general information, replace defective bags, accept items for Lost and Found and handle the ticket exchange for the Tuesday Night Concert.

Packet Stuffing
This volunteer position is fulfilled before the conference begins. Volunteers take on one of several positions, including:

• Table Leaders: organize teams of Bag Finishers, Bag Counter Bag Stuffers
• Bag Stuffers: insert the printed material into the bags
• Bag Finishers: ensure that conference bags are filled in a proscribed manner
• Bag Counters: maintain an accurate count of conference bags and the proper placement (stacking) in bag receptacles.

These volunteers must be able to stand and walk for extended periods of time, maintain an upbeat, energized and fun work area and ENSURE A SAFE WORKING ENVIRONMENT for all volunteers.

Ambassadors
These volunteers provide directions, information and assistance to SHRM Annual Conference attendees throughout the convention center and host hotels. Work with SHRM Staff and Co-Chairs in attendee movement logistics to ensure safe people movement from General Session and concurrent sessions into the Exhibit Hall. Assist in attendee movement logistics to ensure safe people movement for Lunch Time distribution of meals in the Convention Center. And, reports any unsafe condition to Volunteer Center and SHRM Show Staff immediately. This position is best served by an outgoing person, with the ability to interact with all levels of volunteers, staff, vendors and general public, presenting a positive, warm and friendly image and to deal with stressful situations with diplomacy and calm. Prepare to arrive at convention center well in advance of shift start time in order to check-in, receive training and reach posted station.

SHRMStore®
This position involves 3 separate stages: set-up, customer service/store information and breakdown of the bookstore. Set-up begins two days before the conference and involves unpacking, inventory, and stocking shelves. You may work until 8:00 pm or possibly later that night. Dress comfortably as you may be standing for extended periods of time – shorts & t-shirts are ok. Those that staff the store must show up 15 minutes before your assigned shift so that you can be briefed about the day, including author appearances, availability of inventory, and any other information that will help you do your job better. We will need as many volunteers as we can get after the store officially closes on Wednesday afternoon. We have to remove the remaining inventory from the store database and then pack it up for return by 5:30 Wednesday night! This is a process that is greatly speeded up by having lots of hands. This position doesn’t require previous Store experience!

Education/Session Host
These volunteers introduce speakers and hosts sessions. They also maintain headcounts, distribute and collect evaluations, serve as runners, hall monitors and couriers of materials. You may be asked to assist with crowd control or other session management activities as directed and assist participants in locating rooms or giving directions. These positions require not only outgoing individuals that enjoy speaking to large groups, but also flexible people that are very analytical and detail oriented to assist with data collection.

Special Projects
These positions are for the most flexible of volunteers. You never know what may come up. Volunteer duties may include filling in for any of the other volunteer jobs, Conference Daily errands or other temporary tasks that may arise on-site at the conference.

Meet to Eat
These volunteers staff our internal dinner reservation site. This program is designed for those that wish to network with other HR professionals. Volunteers assist attendees in choosing a restaurant from our pre-determined list (if they don’t already know which restaurant they like) and sign them up during regular registration hours. You are also responsible for monitoring the number of reservations and adjusting them with the restaurants as necessary each day.

Tuesday Night Show
These volunteers work with SHRM Staff and Co-Chairs in attendee movement logistics to ensure safe people movement during the Tuesday Night Performance. This position involves extended standing, providing direction to large crowds and reporting any unsafe condition to SHRM Show Staff immediately. This position is best served by an outgoing person, with the ability to interact with all levels of volunteers, staff, vendors and general public, presenting a positive, warm and friendly image. Prepare to arrive at convention center well in advance of shift start time in order to check-in, receive training with the SHRM Staff and reach posted station, and the ability to deal with stressful situations with diplomacy and calm.